Last Updated: Mar 16, 2016     Views: 1489

You will be required to present the following on your arrival day at your Residence Office to enable the release of your keys of your term time contract:

  • A copy of your Licence Agreement OR a copy of your arrival text/email* on your smart device (e.g. phone, tablet);

  • A form of photographic identification (ie passport, driving licence).

* You will receive an arrival text message and email a few days before your arrival; please ensure that your contact details are up to date in the Accommodation Services Student Hub.

On 18 September 2016 please plan to arrive at the Residences between your selected arrival slot which you have chosen during the completion of your Residences e-induction online in the Accommodation Services Student Hub. You will be able to complete the Residences e-induction once you have been allocated and accepted your contract and paid your accommodation booking fee. If you experience any difficulties with the form please contact the Residences Team directly at residences.comments@brunel.ac.uk for assistance. Please read ‘Can I change my time slot to collect my keys?’.

If you are not able to collect the keys on the start day of your contract then please read ‘Can I collect my keys early, will I be charged and when?' and ‘What happens if I do not, or I am unable to arrive until sometime after my contract starts?’.

If you have a summer vacation contract please read ‘When and how can I collect my keys for my summer accommodation?’.

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