Campus Accommodation
After you have collected the keys for your room, you will be emailed and asked to complete your room and kitchen inventory online. Please ensure that you complete it within 48 hours after collecting your keys - it is in your best interest to complete it early so you do not get charged for any damage that you have not done and any defects would be fixed at your earliest convenience.
If you will notice something is missing or not working in your room after you have completed the inventory form please report these to the Student Living Team online using the Planon App.
If you would like to check on the progress on your submitted maintenance request, please contact your Residence Manager located in your Student Living Reception who will be happy to assist you. For further information you can contact your Student Living Team.
Head Lease Properties
Brunel Student Lettings or its authorised agents will prepare an inventory of the condition of the property and its contents before you move in.
We will email your group with an inventory at the start of your agreement. Only one nominated person from your group will require to notify the Student Living Team by email within 48 hours within receiving the first set of keys to the property of any amendments you would like to add/change to the inventory. If we do not receive any amendments within 48 hours then we will assume, the inventory is correct.
After 48 hours period please email the amendments for Brunel Student Lettings to consider the information provided on an individual basis.
All maintenance issues which require action (e.g. attending by a contractor) must be reported online, please read 'How do I report a maintenance issue in an Off Campus Head Lease property during my stay?'.
