Last Updated: Dec 03, 2015     Views: 2633

It is important you tell us if you wish to cancel your Licence Agreement as there may be financial implications for you.

Term time contracts (New and Returning student)

You will have seven days from the payment date of your booking fee to cancel your application and receive a full refund of your booking fee (provided that your Licence Agreement does not begin within this 7 day period). Example: If you have paid on Friday 26 January 2018 then the latest you may cancel your booking and receive a full refund of £350 booking fee for a single room or £450 booking fee for a Studio Flats is on Thursday 1 February 2018.

After the 7 day booking fee cancellation period the following accommodation cancellation charges will apply (this includes if the cancellation is caused by a visa rejection/refusal):

  • By 31 March 2018: £50
  • By 1 August 2018: £75
  • By 31 August 2018: £100
  • From 1 September 2018 the full booking fee will be retained by the University to cover the additional administration expenses incurred in finding a replacement and processing their documentation.

Please note: Above cancellation charges apply to new students only once they have been offered/booked a room.

For more details please see section 9 of the Residences Rules and Regulations.

All cancellations must be submitted to Accommodation Centre online using the online cancellation form.

If you wish to cancel your application/allocation due to a University placement please look at question 'I am hoping to go on a placement next year, will I get my booking fee back if I do?'.

Summer vacation contracts

If you have a summer vacation contract then please read the question 'Can I cancel my summer vacation contract?'.

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