You can report maintenance issues via the mobile Planon Live App. You can report if something is broken/not working in your room, kitchen or a communal area in your flat/hall.
Planon Mobile App
You are required to create an account first before you can submit a maintenance request. To view a guide on how to register and access the Planon mobile app, please visit: Living on campus - Things you need to know (brunel.ac.uk)
If you require further help with your Planon Live app, please contact the Student Living Team on 01895267100 (Option 2), email@example.com or visit us at the Student Living Reception.