Q. If I have a problem with any of the facilities in my room, who can I contact?

To report any maintenance this is done via the mobile Planon App. You can report if something is broken/not working in your room, kitchen or a communal area in your flat/hall. 

Planon Mobile App

You are required to create an account first before you can submit a maintenance request. To View a guide on how to register and access the Planon mobile app, please follow the Video Link. 

If you require further help with your Planon app, please contact the Residence Team on 01895267100 or visit us at Concourse Reception.