Last Updated: Dec 19, 2023     Views: 936

Some payments can take a number of days until they reach the University Account. Unless the funds have been cleared and are in the University account the payment amount and date is not updated on your online review page. If you paid online during the process of making an application/accepting your Licence Agreement your payment should update within a few minutes providing it has been successful. You should also receive a confirmation email from Capita (University online payment provider) during this time if your payment has been successful.

If you made payment online via the University's site this may take up to 4 days for it to reach the University account and your review page. If you paid using this method please forward a copy of your payment receipt to bca@brunel.ac.uk before the deadline date you will have been given.

If you made the payment over the phone directly to the University Income Office the payment will reach your University account by 10am the next working day and will be updated on your review page shortly after that.

If you paid directly to Brunel International and your payment is not showing on the review page please contact the Student Living Team before your deadline date to ensure that the money/information has been passed to them.

Please note that we will not be accepting cash payments for accommodation or any other charges issued on the account. You should therefore make appropriate arrangements to pay using the alternative payment options above- please do not send cash in the post.

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